Safety and Cleanliness of Products and Services
*Business segments and activities are as of the fiscal year ended March 2018.
Toys and Hobby
Prioritizing Safety in Product Design and Material Selection
Rigorous, Wide-Ranging Inspections
BANDAI Commended and Certified as Gold Company in the “Best Contributors to Product Safety Awards Program”
Initiatives to Ensure Safety and Security during Manufacturing
The manufacturing of BANDAI products is mostly outsourced to manufacturers overseas. BANDAI (SHENZHEN) CO., LTD. in Shenzhen, China is an important production management base for the Toys and Hobby Business, and this is where quality control, quality inspections and other safety tests are conducted. We work to gather information and give feedback for enhancing quality assurance activities, reinforce our inspection system and implement a wide range of employee education programs. At the same time, we share product quality issues.
Activities at Customer Service Center
(Current Network Entertainment and Real Entertainment)
To Have Customers Play Games with a Sense of Safety and Security
Green Procurement (Chemical Substance Management)
In recent years, stricter environmental laws and regulations, such as the EU RoHS Directive, are applied to manufacturing of products. BANDAI NAMCO Entertainment issued its “Green Procurement Standard Version 1.0” in 2005, which was the first environmental protection standard in the amusement industry in Japan. Most recently in 2016, we made updates to the “Green Procurement Standard Version 4.01” and currently prohibit the inclusion of 29 substances. We produce merchandise and products in Japan and abroad in compliance with the laws and regulations of each of the respective countries and provide environmentally friendly products.
BANDAI NAMCO Entertainment’s green procurement initiatives include examining the information on chemical substances included in parts supplied from our business partners and conducting analyses (in Japan and China) to confirm that the information on chemical substances included in parts show that the amounts are within the standards. Furthermore, to have our suppliers deliver highly reliable parts in terms of chemical substance content, we conduct green inspections in which we confirm whether systems for managing chemical substances are established and are operated effectively at the manufacturing plants, etc., of our suppliers in Japan and abroad.
In-house Enlightenment Activities
BANDAI NAMCO Entertainment regularly holds internal briefing sessions aimed at sharing information on examples of defects, latest legal and regulatory matters, etc., regarding products, sales promotional goods, etc., for general consumers. In the fiscal year ended March 2018, 125 employees participated in these briefing sessions.
Promoting Acquisition of AOU Youth Advisor Certification
Implementing Checks Related to Facility Safety
At BANDAI NAMCO Amusement, we implemented facility safety checks of all amusement facilities, including architecture, electrical equipment, fire-fighting equipment and cabinets. We also perform periodic checks, including voluntary checks in addition to statutory inspections, at kids’ spaces and large-scale entertainment areas.
Visual and Music Production
(Current Visual and Music Production and IP Creation)
Safety and Security in Live Events
Affiliated Business Companies
Safe Driving Education
At LOGIPAL EXPRESS, we implement a series of education programs to ensure safe driving, from the safe driving training provided at the time of hiring, driving aptitude diagnosis and escort courier education to various group training programs, including education at workplaces, eco-driving training and a driver’s contest.
Obtaining G-Mark Certification for Excellent Standards for Safety
At LOGIPAL EXPRESS, as part of our initiatives to increase the safety of transport operations, we work to obtain the G-Mark certification for safety evaluation business of motor truck transportation business accredited by the Japan Trucking Association to offices with excellent safety standards. As of March 31, 2018, all of our existing sites with the exception of newly established sites have obtained the G-Mark certification.
Second Place in the Best Driver Contest Trailer Section
In the First Best Driver Contest held by the Tokyo Trucking Association, a driver working at LOGIPAL EXPRESS Heiwajima Office won second place in the trailer section. In the contest, a special dashboard camera was installed on each of the trucks used for business to monitor the daily operation of drivers competing in action and to collect data for making a comprehensive evaluation of each driver, including compliance with the Road Traffic Act and other traffic rules and driving attitudes.
Traffic Safety Enlightenment Activities
Offices of BANDAI LOGIPAL and LOGIPAL EXPRESS at which trucks and cars are stationed provide support for local traffic safety associations and continue to make donations to assist with local traffic safety activities. In addition, during the spring and autumn traffic safety campaigns, we are working to enlighten traffic safety by working together with local police stations and traffic safety associations in the implementation of street-level activities.
Management of Quality and Safety
At ARTPRESTO, we work to thoroughly carry out quality management of products at production sites by creating diagrams of and managing our systems for maintaining the quality of products and preventing occurrence of defective products in our production processes and by conducting audits of our plant. In addition, we established a database by type of material and by product title and are implementing ongoing periodic checks for newly introduced materials in accordance with material characteristics in an effort to secure safety of our products.