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CIO/CISO MESSAGE

Supporting Data Utilization Across Our Business Domains
Through a Defensive Digital Strategy to Drive Group Growth

Noriko Fujita Director
CIO (Chief Information Officer)
CISO (Chief Information Security Officer)
CSO (Chief Sustainability Officer)
Division General Manager of Group Administrative Headquarters
Bandai Namco Holdings Inc.

President and CEO
Bandai Namco Business Arc Inc.

Strengthening IT Infrastructure and Information Security in an Integrated Manner

As the CIO and CISO of the Company (holding company), my responsibilities can be broadly divided into two areas. First, as CIO, I am responsible for establishing the IT infrastructure that underpins the Group’s growth, including management systems and data governance. Second, as CISO, I strive to strengthen information security so that we can continue to connect with fans and business partners in a secure and trustworthy manner. Looking back on my first year in these dual roles, I have reaffirmed the importance of pursuing these objectives while also gaining valuable insights into how best to advance the initiatives needed to achieve them.
The diversity of our Group’s business portfolio and business models is one of our greatest strengths. At the same time, however, it presents unique challenges from the perspectives of IT and information security. Going forward, we will carefully determine which functions should be standardized across the Group and which should remain under the management of individual business Units or companies. Through this approach, we will establish an effective IT governance framework that balances Groupwide consistency with business-specific flexibility.
In April 2026, we also renamed the department responsible for promoting these initiatives from the Information Systems Department to the Digital Management Department. By adopting the broader and more accessible concept of “digital,” we aim to promote Groupwide initiatives that are directly linked to management priorities and business needs.

Building an IT Foundation That Supports the Growth of Our Diverse Businesses

The Group’s businesses continue to grow by strengthening collaboration across business domains and expanding into new markets. Establishing a robust IT foundation is essential not only to support these ongoing operations but also to accelerate future growth. To this end, we are clearly defining which IT capabilities should remain tailored to the specific needs of individual companies and which should be standardized across the Group.
Through the implementation of a Groupwide ERP system and the integration of master data, we aim to improve data consistency, increase the speed of information sharing, enhance the efficiency of reporting and aggregation processes, promote more effective data utilization, and further strengthen information security.
Until now, many of our individual companies have relied on dedicated personnel with extensive experience to support their proprietary systems. Going forward, however, we will also foster IT talent through the deployment of the Group ERP system, enabling us to respond more flexibly to organizational restructuring and closer collaboration with our overseas operations.

Promoting AI Utilization and Strengthening Data Governance

Across our Group, the use of AI is expanding in both its business operations and corporate functions. We believe that the implementation of a Groupwide ERP system and the integration of master data will establish a more consistent data foundation, enabling greater Groupwide advantages in areas such as management control and back-office operations.
Until now, AI initiatives have primarily been developed to address the specific needs of individual businesses. As these initiatives have delivered results, however, opportunities to share successful practices and expertise across the Group have continued to increase, further expanding the potential applications of AI.
In response to these developments, we are strengthening our data governance framework to ensure that AI can be utilized securely and responsibly. By establishing clear governance structures, guidelines, and rules—including clarifying data ownership, accountability, and appropriate access rights—we aim to create an environment that encourages the effective use of data while maximizing its value. Through these efforts, we hope to empower both our businesses and our employees to further enhance their respective strengths.

Strengthening Groupwide Information Security

In the FY2026.3, we introduced a new framework for information security management. Under the previous framework, the holding company directly monitored each Group company. We have now transitioned to a structure in which monitoring is conducted in collaboration with our business management companies and regional management companies. Improving the effectiveness and speed of our security initiatives requires an approach tailored to the unique risk profiles of each business and region.
Enhancing the IT literacy of every employee is also essential to strengthening the Group’s overall security. While we continue to reinforce communication from the holding company through training programs and awareness initiatives, we also work closely with the CISO of each Group company to ensure that our messages are translated into each employee’s day-to-day work and effectively embedded in day-to-day operations.
As CISO, I also take very seriously the incident involving the Bandai Channel video streaming service that occurred in November 2025. At the time of the initial report, we took the precautionary measure of temporarily suspending the service, as the possibility of unauthorized access resulting in the leakage of personal information could not be ruled out. We subsequently conducted a thorough investigation with the support of external specialists to identify the root cause and assess the extent of the impact. Based on the findings, we implemented the necessary countermeasures.

Although our initial response proceeded smoothly overall, we recognize that the investigation took longer than anticipated. We take these lessons seriously and are sharing them across the Group to further strengthen our information security measures going forward.

Balancing Offensive and Defensive Digital Strategie

As cyberattacks continue to grow in both complexity and frequency, preventing every security incident has become increasingly difficult. Rather than assuming that incidents can be eliminated entirely, we are strengthening our business continuity planning (BCP) based on the premise that incidents may occur and that rapid recovery is essential. Working closely with each business, we will continue to review and validate the effectiveness of our response capabilities.
From this perspective, it is equally important to reassess, during normal operations, how our systems are managed and how our data is stored across the Group. I believe that strengthening information security as CISO and building a robust IT foundation as CIO are inseparable responsibilities that together provide the foundation for resilient digital operations.
To deliver products and services that exceed the expectations of our fans, proactive data utilization across our business divisions is indispensable. We will contribute to the sustainable growth of the Group by supporting this “offensive” digital strategy with a “defensive” digital strategy centered on a strong IT foundation and robust information security.

What Our Purpose Means to Me

It means creating priceless connections through dreams, fun, and inspiration.

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Yuji Asako
We are seeing an increase in connections focused on the future, among not only Group employees but also our business partners. We want to deepen our relationships with all stakeholders and connect the world with smiles.
1
Nobuhiko Momoi
I always keep our fans in mind. It’s a mindset I want to continue carrying with me.
2
Takashi Tsuji
The idea of co-creating with our fans is highly aligned with our Purpose. By moving forward with “Connect with Fans,” we will realize our Purpose.
3
Noriko Fujita
Connections are both the starting point and the goal. By connecting our businesses, corporate functions, Group companies, and employees, I hope to help create value that keeps us connected with our fans.
4
Kazuhiro Takenaka
There is no limit to fun when we connect with each other. By reaching the hearts of our fans, we hope to create a relationship where we share and pursue dreams together.
5
Nao Udagawa
Behind every piece of content is a fan. That’s why I want to engage closely with their passion and aspirations so that we can keep delivering moments filled with excitement.
6
Makoto Asanuma
The value of a company is established only after it is recognized by its fans. No matter how admirable a company’s principles may be, they are meaningless if they do not resonate with people. It is therefore important that we engage with fans and deliver our works to them with passion.
7
Hiroshi Kawasaki
In addition to connecting with fans through IPs, we want to establish a unique and bold presence at our physical touchpoints, including through the hospitality of our people.
8
Hiroshi Sakakibara
To prevent one-way communication with fans, we want to create spaces where we can enjoy experiences together and share in the discovery of new forms of entertainment.
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Naohiro Ogata
Although I have not been fully conscious of it, I have always created things by thinking about what can bring joy and excitement to our fans. I once again realize that this approach is a major strength of the Group.
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Koji Tezuka
When creating a new work, I want to make it something that will bring people together to discuss and share their thoughts. It is my hope that these discussions between fans build greater enthusiasm.
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Kenichiro Ikeuchi
I hope the works we create can connect fans with one another and expand the joy they share.
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Shogo Kojima
There is no point in making a game that no one will play. For this reason, I want to always share the same perspective and passion as our fans and continue enjoying games together with them for years to come.
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Ryoichi Shijo
Through our various interactions with fans, we get to know how they perceive the works we have made. We will reflect fan opinions in our game development moving forward.
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Shoki Sano
We cannot continue our work if we lose our connections with fans. The driving force behind our flexible and agile approach to creating products and experiences is our fans.
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Fumihiro Muto
As digitalization continues to advance, we connect with our fans through analog games and create spaces around the world for this connection to happen.
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Taro Tsuji
Through our various businesses, we have a wide range of touchpoints with fans. I want to contribute to maximizing the value of IPs by making full use of the Group's business model.
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Mikiko Hashimoto
“Connect with Fans” means we first get to know fans, connect with them, and then tackle new challenges. These are the words that inspire our creativity.
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Yoko Shichiri
I want to pursue many different challenges while considering the perspectives of both our fans and the Company.
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Sanae Honma
Will fans find it exciting? Will they feel it was worth their purchase? We never stop refining our ideas until we can vividly picture fans enjoying what we've created.
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Satoshi Sakasai
Through Bandai Namco’s unique entertainment, we will deliver fun to people around the world.
21
Noriko Hayashi
Listening to fans every day through surveys and social media helps me feel connected to them. I hope to continue creating products that go beyond what fans imagine and inspire them in new ways.
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Takahiro Kawakami
All of us at Bandai Namco will consider how we can enrich the lives of our fans.
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Kazunori Goka
A shared passion sparks new connections and expands circles of communication. We create places where people connect through what they love. That is the mission of Shibuya LOVEZ.
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Koji Fujiwara
The challenge is how to keep fans engaged as fans. While IP lies at the core of our business, it is fans who give IP its value. This belief is embodied in “Connect with Fans,” which is what makes the phrase so meaningful.
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Maiko Kuge
I want to continue creating memorable experiences that fans find enjoyable and that remain in their hearts for years to come.
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Suguru Ueda
I became an official employee of the Bandai Namco Group after working parttime at a Group facility. During my career, I have operated stores while engaging with fans and valuing our connections with them. In this way, “Connect with Fans” is a vision I am committed to embodying and have a deep attachment to.
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Hikaru Minamikawa
By working closely with stores and creating engaging fan events, I hope to further strengthen the bond between fans and Bandai.
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Ryo Konishi
People can connect through the IPs they love, regardless of country or region. These connections have shaped who I am today. To foster even more of them, I will continue advancing locally driven strategies tailored to each market.
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Yukio Matsuhashi
We connect with fans and listen to their feedback. The question is how we will evolve our relationship with fans and what the next stage will be. We strive to build and sustain fan connections as a medium- to longterm goal.
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Yoshiko Matsumoto
The passion we share brings smiles to fans, and their smiles become the driving force behind our work. We are committed to continue fostering this connection with fans.
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Asuka Shimizu
When people and organizations across the Group connect, learn from one another, and grow together, we can deliver even greater value to our fans.
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Bunbu Suzuki
Entertainment will continue to be an essential part of people's lives, even as its forms and scale evolve. By incorporating environmental sustainability into that journey, I hope to pass the joy of entertainment on to future generations.
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Ippei Tamatani
It is important to build lasting relationships with fans by maintaining ongoing touchpoints through products and services, fostering affinity and emotional connection, and inspiring them to stay engaged over time.
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Miyuki Nakagiri
From BHC, our Monozukuri hub, I hope to share both our sustainability initiatives and the appeal of Monozukuri, further deepening the enjoyment and excitement that fans experience through model kits.
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