Compliance

Basic Policy on Compliance

The Bandai Namco Group recognizes that, regardless of country or region, complying with the letter and spirit of all laws, fulfilling social responsibilities, pursuing profits in fair and unrestricted competition, and contributing broadly to society through corporate activities are universal and important missions imposed on companies that build relationships of trust with society and fulfill the role of driving progress toward the realization of a sustainable society.

Based on this belief, we have formulated the Bandai Namco Group Code of Conduct, which is the rule that all directors and employees should comply with when executing their businesses, and we have declared that we will work to comply with and implement the content of the code.

Bandai Namco Group Compliance Charter

To continue creating a future for everyone where people and societies are connected by dreams, fun and inspiration in accordance with Bandai Namco’s Purpose, “Fun for All into the Future,” while respecting the fundamental human rights of all people, we have established the following principles as a basis for our future actions.

Appropriate Products and Services, and Fair Dealing	We will provide only those products and services which do not undermine the healthy development of young people, in order to continue creating a future for everyone where people and societies are connected by dreams, fun and inspiration. We will comply with all laws and regulations, never abuse our professional positions or otherwise violate the rules of free competition, and continually strive for fairness and transparency in our business dealings.
Respect for All Employees	We will provide a safe and comfortable working environment that prioritizes the lives and health of all individuals within the Group.
Information Disclosure	We will strive to maintain public communications and to disclose all appropriate and reliable corporate information in a timely and fair manner, without withholding any information, in order to ensure transparency in our business dealings for the benefit of all our stakeholders.
Respect for and Usage of Intellectual Property	Recognizing that content and other intellectual property are valuable resources, we will carefully protect our intellectual property rights while respecting those of others, and effectively use our intellectual property.
Protection of Information and Resources	We will respect the distinction between public and private in the handling of company resources. Understanding the importance of all consumer data and personal information collected in the course of our activities, and all confidential information relating to our business operations, we will handle such information appropriately so as to safeguard personal privacy and prevent unauthorized access or disclosure.
Rejection of Anti-Society Groups	We firmly reject any and all groups that threaten the safety and order of society.
Harmony with the Environment	We recognize that preserving both the natural environment and people’s living environments is an essential part of our medium-to-long-term corporate development, and we will conduct our business based on this recognition.
Harmony with Society	As a good corporate citizen, we will work toward cultural advancement and strive to create healthy and fulfilling lives for people around the world through our business activities, while respecting the unique culture, customs, and rules of each country and region.

The Group’s Risk and Compliance System

The Bandai Namco Group has established the Group Compliance Committee, chaired by the President and Representative Director of Bandai Namco Holdings. The Committee’s members consist of full-time directors and nominees, and it has a secretariat. With this organization in charge, we have strengthened Groupwide compliance and put into place a system to respond whenever a compliance violation may arise. In addition, with the aim of strengthening the Group’s compliance system and understanding the compliance situation, the Group Compliance Subcommittee, attended by compliance officers from business management companies, meets regularly to share information.

Response to Compliance Violations

If a Bandai Namco Group company identifies a legal violation or other compliance violation, a report is made to that company’s compliance organization. Pursuant to the Group Compliance Rules and the compliance regulations of each Group company, the relevant compliance organization then reports to Bandai Namco Holdings, which determines the appropriate course of action based on the situation.

If the matter is judged to require a response by the entire Group, the Group Compliance Committee will meet to determine and instruct an appropriate course of action.

Internal Whistleblower Systems

Bandai Namco Group companies maintain a whistleblower system under their own internal rules. The rules require employees to consult with their supervisor or notify an external consultation desk, or Audit & Supervisory Board members via the whistleblower system (hotline) when they discover any regulatory violation or have other concerns. Additionally, in accordance with the Whistleblower Protection Act and other relevant regulations, the whistleblower system ensures that whistleblowers will not be treated disadvantageously due to reporting misconduct.

Number of Whistleblower Reports Received

FY2022	FY2023	FY2024
86	101	163

Anti-Corruption Initiatives

In recent times, importance has been placed on ensuring fair competition in international trade. Around the world, there is a growing awareness of the need to prevent corrupt practices such as bribery. Various laws and regulations have also been established, including the U.S. Foreign Corrupt Practices Act.

Pursuant to the Bandai Namco Group Anti-bribery Regulations, we have regulations on the prevention of bribery covering the entire Group to better eliminate and prevent corruption risks, especially in relation to public officials. In addition, Group companies have formulated anti-insider trading regulations and conduct employee training on bribery prevention in striving to establish an anti-corruption system and ensure sound management.

Compliance Training

With the aim of ensuring compliance with laws and regulations, respect for ethics, and internal regulations, the Bandai Namco Group established the Bandai Namco Group Code of Conduct as a set of behavioral rules that must be observed by directors and employees of the company and its subsidiaries in their work. We are now working to make the code of conduct known to all by putting up posters and taking other actions. In addition, we regularly hold training sessions using e-learning and other methods, and conduct compliance awareness surveys for all Bandai Namco Group employees to understand their level of understanding and the penetration of the Code of Conduct and to work to improve compliance awareness.

Note:In addition to the above, we also provide basic e-learning courses for newly hired and mid-career employees (“Sustainability,” “Crisis Management,” “Compliance,” and “Information Security”).

Compliance Hotline

The Compliance Hotline is a contact point for external stakeholders to provide specific information regarding violations of laws and regulations, misconduct, or any other conduct that violates (or may violate) the Bandai Namco Group Code of Conduct and the Bandai Namco Group Human Rights Policy by officers and/or employees of Group companies in the course of business activities. Inquiries other than those of consultations listed above, such as about products, will not be accepted through this hotline. Please contact each operating company. For details about the Compliance Hotline and Reporting Form, please visit the link below.

Bandai Namco Group Compliance Hotline