Safety and Security of
Products and Services
We provide high-quality, safe, and secure products and services that can be enjoyed by all, with safety and peace of mind as our top priorities. The Bandai Namco Group constantly reviews and improves upon its products and services, recognizing its responsibility as a company that provides products and services that satisfy people around the world.
Initiatives for Facilities
Ensuring the safety of amusement facilities
The Amusement Unit regularly conducts safety inspections (precautionary inspections and self-inspections) at all of the amusement facilities it operates, including architecture, electrical equipment, fire-prevention equipment, and cabinets.
Injuries, accidents, or other unforeseeable situations are possible even when equipment is highly safe, depending on the way it is used or where it is installed. Therefore, we test equipment in its actual installed state to ensure that it can be used safely.
At Tondemi, a next-generation indoor athletic facility operated by Bandai Namco Experience, a dedicated department carries out strict checks against multiple standards, from planning to installation and inspection. Even after installation, regular inspections and safety checks are carried out regularly by a specialized vendor, providing a space for real, firsthand experiences that customers can enjoy safely.
For commercial cabinets at our amusement facilities, each department works together to conduct safety reviews, taking into consideration the safety of touch points and maintenance during product development and improvements. In fiscal 2024, we conducted 25 safety reviews, focusing on newly installed products.
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